Standard Products:

Software

I. Pre Sales consultation

a) Data collection by site visits.

b) Gap Analysis.

c) Recommendation by project report and proposal.

d) Proof of Concept using Presentations and Demonstrations.

II. Installation

a) Project Initiation through SOW (Statement of Work).

b) Planning and design: Work Breakdown structure & Gantt Chart.

c) Training

III. Post Installation support

a) AMC

b) Spare parts support

c) Warranty

d) Services as per SLA

Hardware

IV. Pre Sales consultation

a) Site Visit to understand specifications.

b) Product Evaluations and Demonstrations.

V. Installation

a) Veirfying the inventory as per checklist

b) Installation as per the defined procedure

c)  Performance monitoring during on site support.

d) Training

VI. Post Installation support

a) AMC

b) Spare parts support

c) Warranty

Customised products: